Privacy policy

This policy explains what personal information Red Herring Rooms collects, why we collect it and what you can ask us to do with it. It applies to this website, our bookings and our newsletter.

What we collect

Depending on what you do with us, we collect:

• Booking details: your name, email address, phone number, the room, date, time and group size, and anything you tell us in the notes box.

• Party enquiries: the same details, plus your company name if you give one.

• Newsletter: your email address, and only if you sign up.

• Payments: handled by our payment provider. We never see or store your full card number.

Why we use it

We use your booking details to hold your room, send confirmations and reminders, and contact you if something changes. We use your newsletter email to send one email a month about new rooms and record runs. We do not sell your details, and we don’t share them with anyone except the services we need to run bookings, payments and email.

How long we keep it

Booking records are kept for six years for our accounts. Newsletter emails are kept until you unsubscribe, which you can do from any email in one click. Team photos are kept on our wall and website only if you agree on the day.

Your rights

Under UK data protection law you can ask to see the information we hold about you, ask us to correct it, ask us to delete it, or object to how we use it. You can also complain to the Information Commissioner’s Office if you’re unhappy with how we’ve handled your data.

Cookies

This site uses a small number of cookies to make bookings work and to understand which pages are popular. We don’t use advertising cookies.

Contact

Email play@redherring.example or write to Red Herring Rooms, 12 Spindle Yard, Manchester M4 2AB. We’ll reply within one month.